![]() ![]() Keep your promises (it’s the least you can do) Recognition for the support we show through spending our hard earned moneyīut how exactly can you as a small business rise above the noise to make your clients feel special? Here are 25 ideas to wow your clients: 1.If we’re honest with ourselves we want two things from the business we’re loyal to: Well, the first way is focusing on making their clients feel special. In the age of social media, small businesses are in direct competition with global brands (but on a much lower budget) – how do they set themselves apart? Competition is more fierce today than ever. So, Tony had run with it and grabbed a box of donuts along the way.Īs your kids happily mowed down on some crullers, you’d begun to think about all the different companies out there. Upon hearing your troubles, the dispatch crew had passed along a message to Tony (the driver) that you could use a pick me up. It was then you’d remembered the call with dispatch.ĭuring the harried call, you’d inadvertently unloaded about your day from hell after requesting back-up to your location. Had you heard correctly, or maybe you hit your head getting out of the car?Īs you stammered an eloquent: “Hi, huh?!” You felt a box of donuts being pushed into your hands as Tony smiled at you and nodded toward the little people in the back of your car. Out of the darkness came a voice: “Hey, I’m Tony from Hane’s Towing, I’ve got donuts here for you and your kids.” Stuffing down memories of 80’s slasher flicks, you opened your door to wave over who you hoped was your white knight with a tow hitch.Īs a shadowy figure emerged from the illumination of headlights, you relaxed – had this nightmare day finally come to a close? What felt like an eternity later, you saw headlights coming up the road, slowing down as the vehicle approached your location. Dispatch explained they’d send someone out as soon as possible and stay calm and hold tight. Once you’d safely stopped, you frantically searched for your roadside assistance card hidden somewhere in your car (fingers crossed that the renewal payment got checked off your to-do list somehow).Īfter several minutes, you located the crumpled up card (paper, seriously?!) and dialed the number. As you made a beeline for the side of the road, kids frozen in the backseat, you officially gave up. ![]() Ten minutes into your ride home it felt like the Incredible Hulk had taken ahold of your Camry, violently shaking you for his amusement. All you needed was five minutes to soak in the sweet glory of silence. To be honest, you were just relieved to get them out onto the field (translation: away from you). Then again, with all the screaming and fighting, it was kinda hard to tell. On your way to soccer practice with the kids, you swore you’d heard a “clinking” noise coming from underneath the car. The snowball effect of your horrid misstep was numerous canceled and rescheduled appointments. This morning, you’d shut your alarm off instead of hitting snooze mutating your 7 am wake-up into an 8:30 am panic attack. If it wasn’t one thing, it was the other. ![]()
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